Quick answer: Most back pain or neck stiffness isn't caused by a bad chair, but by an unadjusted one. Proper adjustment starts with the most critical point: Seat Height. Set it so your feet are flat on the floor and knees at 90 degrees, then adjust the other points sequentially to ensure your body is in the most relaxed position possible.
Many people invest in a high-quality ergonomic chair but still feel uncomfortable, often because they haven't actually adjusted it to their specific body type. Adjustment is the core of ergonomics—buying good equipment isn't enough; you must tune it. Here is the step-by-step process for the 6 key settings you should check in the first 5 minutes of using your chair.
1. Seat Height: The Most Important Starting Point
Before touching any other setting, you must set the seat height correctly. Seat height determines the position of every other adjustment.
- How to adjust: Sit on the chair, slide back until your butt is against the backrest, then raise or lower the seat until:
- Both feet are flat on the floor (no tiptoes, no floating).
- Knees are bent at approximately 90 degrees.
- There is a small gap (about 2-3 finger widths) between the front edge of the seat and the back of your knees to prevent circulation issues.
If your feet don't reach the floor, use a footrest. Don't lower the seat too much just to touch the ground, as this compresses your thighs.

2. Seat Depth: Supporting Thighs Correctly
Once height is correct, check the seat depth. If your chair allows it, slide the seat forward or backward so the front edge doesn't press into the back of your knees (popliteal fossa), but isn't so deep that your hips slide forward. Thigh support should distribute weight evenly without pressing on one specific spot.
3. Lumbar Support: The Most Overlooked Feature
Lumbar support maintains the natural curve of your lower spine; it is not a massage device.
- Correct Position: The lumbar support should be at your lower back (waist), not mid-back or shoulder blades.
- Firmness/Depth: Adjust it to fit the curve of your back. It shouldn't be so hard it hurts, nor so soft you don't feel the support.
- For the ERGONOZ UNO: This chair features an adjustable lumbar support system that can be moved up and down. Adjust it so the curve aligns perfectly with your lower back's natural inward curve, reducing strain on your spinal discs.
4. Armrests: Elbows, Not Shoulders
Good armrests relieve shoulder and neck tension, but wrong settings cause stiffness.
- Height: Adjust so your elbows rest comfortably without your shoulders rising or hunching forward. Shoulders should remain relaxed.
- Width and Angle: Adjust so arms rest in a natural position, not forced inward or splayed out.
- Example from ERGONOZ UNO: It features 3D armrests (adjustable height, depth, and angle), allowing precise adjustment to your shoulder width and desk position.
5. Recline Tension: Not Just Reclining, But Reclining Correctly
Sitting static at 90 degrees all day harms the spine. A slight recline (100-110 degrees) distributes body weight better than sitting perfectly upright.
- How to adjust: Set the tension so you can recline easily when pushing back, but it doesn't collapse when you relax.
- Goal: When reclined, the backrest should automatically support you without requiring back muscle tension to stay upright.
6. Headrest: For Rest, Not Constant Work
Headrests aren't for every moment of work, but for:
- Periods when you recline to think or rest your eyes.
- Supporting the neck when you lean back.
Adjust the headrest height and depth to support the base of your skull (occiput) when reclined. If it pushes your neck or forces your chin up, it's set incorrectly.
Summary Table: Adjustment Order and Warning Signs
| Order | Setting | Correct Goal | Warning Signs if Wrong |
|---|---|---|---|
| 1 | Seat Height | Feet flat, knees at 90° | Feet floating, thigh numbness, knees higher than hips |
| 2 | Seat Depth | No knee pressure, even thigh support | Edge presses behind knees, hips slide forward |
| 3 | Lumbar Support | Supports lower back curve | Pushes mid-back, no waist support |
| 4 | Armrests | Shoulders relaxed, elbows resting | Shoulders raised, stiff shoulders, arms floating |
| 5 | Recline Tension | Easy recline with light pressure | Collapses when relaxed, or won't recline |
| 6 | Headrest | Supports skull base when reclined | Pushes neck, chin up, neck discomfort |
Why Adjustment Matters More Than Brand
Even a premium chair like the ERGONOZ UNO (฿6,200), with its BIFMA-certified frame, Class 3 gas lift, and breathable mesh, will feel uncomfortable if not tuned to your body. The experience degrades significantly without proper setup. These 6 adjustments take less than 5 minutes but can transform fatigue into lasting comfort.
For those looking for a chair with extensive adjustment options suited to Asian body types, choosing a chair like the ERGONOZ UNO reduces the risk of buying a chair you can never quite make fit — every point above is adjustable out of the box.
About ERGONOZ — a Thai ergonomics brand designing monitor arms, standing desks, and ergonomic chairs for the way you actually work. Read the brand story at ergonoz.com.